Membership Survey Results Are In!

Membership Survey

Thank you to everyone who participated in our recent member survey. Here’s what we learned:

  • The majority of members joined SMLA to make a positive impact in the community and to be part of a meaningful cause.
  • Overall satisfaction with SMLA membership is an impressive 4.55 out of 5.
  • More than 97% of members rated our communication as good or excellent.
  • 95% value our efforts to keep the lake clean, while 71% value our work to keep the lake safe.
  • 88% stay connected through email, 37% through our website, and 21% via social media.
  • When it comes to enjoying SML, 95% love boating most, 34% enjoy fishing and social groups, and 28% appreciate vacationing at the lake.
  • 62% have been members for four or more years.
  • 67% are full-time residents, while 33% are part-time.
  • Membership by county: Franklin (69%), Bedford (29%), and Pittsylvania (2%).
  • 91% members are lakefront property owners.

Your feedback is invaluable and helps guide our priorities. Thank you for sharing your thoughts with us!